FAQ

HOW DO I CARE FOR MY JEWELRY?

Fine jewelry is delicate and should be cared for accordingly, to extend the life of your jewelry.

Take off your jewelry as much as possible when you are home cleaning, cooking, showering, etc.
Leave your jewelry home when you are going to the gym or involved in activities that could potentially damage them.
Before bedtime, lay your jewelry flat and keep it in the same safe place.

To clean your diamonds and jewelry, I recommend using a soft toothbrush and dish soap and gently scrub your diamonds and gold. Do not clean with any abrasives or solvents. Once a year you should have your jewelry looked at by a professional.

HOW DO I FIGURE OUT THE CORRECT SIZE?

Here in the US the ring sizes are based on a numerical scale. Size 3 (teensy) and go up to a size 15 (giant). European sizes are letters. Sizes are also available in 1/4 and 1/2 increments. The average woman's ring size is a 6. The average men's is a 9. Start by asking your significant other's friends and family. If they wear rings frequently, try to take one without them noticing to a local jewelry store and ask them to check the size. Be sure to notice what finger they wear them on. Each of our fingers are different sizes and they can vary from right to left hand. If you are still unsure, don't worry, we can guess based on some questions I'll ask you and get within the ball park. Most rings can always be adjusted.

WHAT CAN I DO WITH MY OLD JEWELRY?

Do you have a family diamond that you want to reset? Do you have old jewelry lying around that you are not wearing, let's use it to make a custom piece! My specialty. We can repurpose all of your precious gemstones and diamonds.

WHAT IS YOUR DIAMOND UPGRADE POLICY?

My diamond trade-in and upgrade service will allow you to take any diamond jewelry purchased you no longer wear and trade it in for a brand new piece of jewelry. I also will take your old jewelry not purchased from me towards another purchase. The diamond/jewelry will need to be inspected and approved.

DOES MY JEWELRY COME WITH AN APPRAISAL?

As a jewelry seller, we understand the importance of providing accurate and detailed appraisals to our customers. To ensure transparency and professionalism in all our transactions, we commit to including comprehensive appraisals with every piece of jewelry we sell.

These appraisals will contain a thorough description of the jewelry's specifications, including its size, weight, and materials. Additionally, they will provide an objective evaluation of the item's quality and value, taking into account factors such as rarity, craftsmanship, and market demand. By providing complete and accurate appraisals, we aim to empower our customers to make informed decisions and feel confident in their purchases.

We also offer our expertise for a charge on jewelry not purchased from us. Learn more about our jewelry appraisal process here.

PEACE OF MIND FOR YOUR NEW PIECE OF JEWELRY

Jewelers Mutual Group is here to help protect your jewelry purchase. Their coverage includes repairs or replacements for loss, theft, damage, or disappearance.

GET YOUR FREE QUOTE

DO YOU BUY JEWELRY, DIAMONDS OR GOLD?

Jewels by Terri is a reputable and trusted jewelry buyer that offers a straightforward and professional process for individuals looking to sell their old diamonds and jewelry. Our process begins by scheduling an appointment with one of our expert appraisers, who will carefully examine your items and provide a fair and accurate valuation. We also can send you a secure label to send your jewelry directly to us if you are unable to visit.

During the appraisal process, we take note of the key characteristics and specifications of each item, including the cut, clarity, color, and carat weight of any diamonds. We also evaluate the condition and authenticity of the jewelry, taking into consideration any historical or sentimental value it may hold.

Once the appraisal is complete, we will make a formal offer to purchase your items at a competitive price. Our team will explain the basis for the valuation and answer any questions you may have about the offer.

If you decide to accept our offer, we will provide payment in a prompt and professional manner, ensuring a hassle-free transaction. At Jewels by Terri, we pride ourselves on providing excellent customer service and transparency throughout the entire process, making selling your old diamonds and jewelry a positive and profitable experience.

WHAT IS MY BIRTHSTONE?

January's - Garnet
February's - Amethyst
March's - Aquamarine
April's - Diamond
May's - Emerald
June's - Pearl / Alexandrite / Moonstone
July's - Ruby
August's - Peridot
September's - Sapphire
October's - Opal / Pink Tourmaline
November's - Citrine / Yellow Topaz
December's - Turquoise / Tanzanite /Blue Topaz

JewelryConcierg

WHAT IS A JEWELRY CONCIERGE?

A jewelry concierge is a professional who assists clients in selecting, purchasing, and caring for fine jewelry. They act as a personal shopper and advisor, helping clients find the perfect piece of jewelry for a special occasion or as a gift. Their responsibilities typically include educating clients on the quality, value, and craftsmanship of different types of jewelry, helping them navigate the various options available, and guiding them through the purchase process. They may also provide advice on jewelry care and maintenance, as well as recommend repair services when needed.

In addition to working directly with clients, a jewelry concierge may also collaborate with designers and suppliers to source unique or custom pieces that meet a client's specific preferences and requirements.

Overall, the role of a jewelry concierge is to provide personalized and attentive service to ensure that clients feel confident and satisfied with their jewelry purchases.

DO YOU HAVE ADDITIONAL QUESTIONS?

Congratulations! You are now a diamond pro. Even if you don't feel like one, you now have some information to start with in your search for the perfect diamond.

Still have questions? Just fill out the form below. I am a graduate from the GIA, I have over 35 years experience and I love to answer any questions.

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